Reference

Terms and Conditions That Govern Your sattavip Account

These Terms and Conditions set out the binding agreement between you and sattavip when you open an account, make deposits via UPI, Paytm or PhonePe, and access any…

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sattavip Terms and Conditions That Govern Your sattavip Account
TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send a written query about any clause in these Terms to our support address.
Live Chat Our chat agents can clarify how a specific rule applies to your account activity…
Help Centre The sattavip Help Centre hosts a searchable index of policy articles.
ACCOUNT SECURITY AND DATA

How We Handle Your Data and Account Security

Data Retention Policy

We retain your account data for as long as your account is active and for a legally required period after closure. You may request a summary of stored data by contacting support with your registered email address and account ID.

Cookie Usage

sattavip uses session and persistent cookies to maintain your login state, remember lobby preferences such as language and game filters, and measure which sections of the site you interact with most during a visit.

Account Security Measures

Passwords are hashed using industry-standard algorithms and are never stored in plain text. We recommend enabling two-factor authentication from the Security section of your account settings for an additional layer of protection.

Requesting Account Changes

To update personal details — name, registered mobile number, or linked UPI handle — submit a change request through the account settings panel or email support with a copy of your identity document for verification.

Who to Contact for Policy Questions

All formal queries regarding these Terms, including requests to exercise data rights or raise a complaint, should be directed to our compliance contact listed in the Help Centre. Responses are issued within five working days.

Third-Party Data Sharing

We share data with payment processors — UPI networks, Paytm and PhonePe — only to the extent required to complete your transaction. We do not sell personal data to advertisers or unaffiliated third parties.

Frequently Asked Questions on These Terms

The questions below address the clauses that account holders ask about most often. If your query is not covered here, use the live chat or email path listed in the contact section above — our team will point you to the exact clause that applies.

Access depends on the local law that applies where you are located. It is your responsibility to check whether using this platform is permitted under the laws of your state before opening or funding an account.

We will notify you of material changes via email or an in-app notice. Continuing to log in and use the platform after the stated effective date means you accept the revised Terms in full, so review the notice carefully.

Email our compliance contact from your registered address, include your account ID, and specify 'Data Access Request' in the subject line. We will send a structured summary of stored data within five working days of verification.

Yes. Every deposit method available in your account wallet — including UPI, Paytm and PhonePe — is governed by these Terms. The payment processor's own terms also apply alongside ours for the transaction leg they handle.

Each promotion carries its own conditions — wagering requirements, eligible games such as Rocketon or Bingo, and time limits. Those conditions form part of these Terms and must be satisfied before any reward is credited or withdrawn.

We may suspend or close an account if we detect a breach of these Terms — for example, providing false registration details, exploiting a technical fault, or accessing the platform from a restricted jurisdiction. You will be informed in writing.

Disputes are governed by applicable Indian law to the extent local statutes apply. Where a clause is unenforceable under Indian law, it will be severed and the rest of these Terms will continue in full force and effect.